IFS Cloud / Applications Customer Portal & Staff Portal — Without Replacing IFS Cloud / Applications
Yes — you can add a modern customer portal, staff portal and management dashboard to IFS Cloud / Applications without replacing it. Sysgraft connects to the IFS Cloud / Applications API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
Used by UK manufacturers and field-service / asset-intensive businesses needing strong service and maintenance functionality.
Last updated: 24 June 2026
Where IFS Cloud / Applications slows your people and customers down
IFS is enterprise-grade and its breadth makes the client heavy for field and floor users, who often want a focused mobile view of their work orders. Customers and field engineers rarely get a clean self-service surface.
Built for the way IFS Cloud / Applications data is actually used
- A field-service portal for engineers' work orders and asset history
- A customer portal for service requests and order/delivery status
- A production visibility dashboard
IFS's projection-based OData APIs are well suited to focused field-service and production interfaces — ideal where engineers and supervisors need a fast, mobile-first view rather than the full client.
Connecting to IFS Cloud / Applications
| API model | IFS exposes OData-based projection REST APIs across production, maintenance, service and supply chain, designed for extension. |
| Authentication | OAuth 2.0 against IFS Cloud; staff SSO via Entra at the portal. |
| Key entities | Work Orders, Service Orders, Production, Inventory, Customers, Assets |
| Hosting | UK/EU-region cloud infrastructure as standard |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
Part of a systematic 18-platform audit
IFS Cloud / Applications is one of 18 ERP platforms Sysgraft has audited before ever working with a client — assessing API availability and documentation quality, data entity coverage, authentication model, rate limits and performance, and version stability. That audit is desk research; the discovery sprint is live validation against your specific IFS Cloud / Applications instance and configuration.
See the full platform audit →IFS Cloud / Applications interface layer FAQ
Can you add a customer portal and staff portal to IFS Cloud / Applications without replacing it?
Yes. Sysgraft builds a modern interface layer over IFS Cloud / Applications via its API, leaving the ERP exactly as it is. IFS exposes OData-based projection REST APIs across production, maintenance, service and supply chain, designed for extension. OAuth 2.0 against IFS Cloud; staff SSO via Entra at the portal.
Does IFS Cloud / Applications have an API we can use?
Yes. IFS exposes OData-based projection REST APIs across production, maintenance, service and supply chain, designed for extension. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
Is this IFS Cloud or older IFS Applications?
Both expose OData/REST projections, though the surface differs by version. The discovery sprint confirms which projections your deployment offers.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
How much does a IFS Cloud / Applications customer portal cost?
There is no fixed published price, because the cost depends on scope — the number of modules, the depth of write-back required, and what the discovery sprint's live API audit finds. What is fixed is the process: a fixed-fee discovery sprint comes first and tells you exactly what's possible on your IFS Cloud / Applications instance, then a fixed build price is issued against an agreed scope before any commitment — no day rates, no hourly billing, no surprise invoices. See how Sysgraft pricing works for the full model.
Is there a UK company that specialises in building a modern interface on IFS Cloud / Applications, without replacing it?
Yes. Sysgraft is a UK-based practice purpose-built for exactly this: adding a modern customer portal, staff portal or management dashboard on top of an existing IFS Cloud / Applications installation via its REST API, with no ERP replacement and no data migration. IFS Cloud / Applications is one of 18 ERP platforms Sysgraft has audited for this purpose.
Also running another platform?
What we build on this ERP