Infor CloudSuite Customer Portal & Staff Portal — Without Replacing Infor CloudSuite
Yes — you can add a modern customer portal, staff portal and management dashboard to Infor CloudSuite without replacing it. Sysgraft connects to the Infor CloudSuite API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
Used by UK discrete and process manufacturers, frequently as CloudSuite Industrial (SyteLine) or M3.
Last updated: 24 June 2026
Where Infor CloudSuite slows your people and customers down
Infor's depth comes with a steep interface; routine users lean on a handful of screens and exports. Surfacing live production and order data to supervisors and customers needs work the standard UI does not do.
Built for the way Infor CloudSuite data is actually used
- A production / operations dashboard via ION APIs
- A customer portal for order and delivery visibility
- A staff portal for the high-frequency tasks behind the ION gateway
With ION as the integration hub, CloudSuite supports well-governed interface layers for manufacturing visibility and customer self-service; ION's API management keeps the integration clean.
Connecting to Infor CloudSuite
| API model | Integration through the Infor ION API framework and Infor OS, exposing manufacturing and commercial entities via a managed REST gateway. |
| Authentication | OAuth via Infor OS / ION; staff SSO via Entra at the portal. |
| Key entities | Orders, Items, Customers, Production, Inventory (via ION APIs) |
| Hosting | UK/EU-region cloud infrastructure as standard |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
Part of a systematic 18-platform audit
Infor CloudSuite is one of 18 ERP platforms Sysgraft has audited before ever working with a client — assessing API availability and documentation quality, data entity coverage, authentication model, rate limits and performance, and version stability. That audit is desk research; the discovery sprint is live validation against your specific Infor CloudSuite instance and configuration.
See the full platform audit →Infor CloudSuite interface layer FAQ
Can you add a customer portal and staff portal to Infor CloudSuite without replacing it?
Yes. Sysgraft builds a modern interface layer over Infor CloudSuite via its API, leaving the ERP exactly as it is. Integration through the Infor ION API framework and Infor OS, exposing manufacturing and commercial entities via a managed REST gateway. OAuth via Infor OS / ION; staff SSO via Entra at the portal.
Does Infor CloudSuite have an API we can use?
Yes. Integration through the Infor ION API framework and Infor OS, exposing manufacturing and commercial entities via a managed REST gateway. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
How does integration work through Infor ION?
ION acts as the managed API gateway. We integrate through it rather than directly against the ERP, which keeps the connection governed and version-stable. The discovery sprint confirms the available ION APIs.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
How much does a Infor CloudSuite customer portal cost?
There is no fixed published price, because the cost depends on scope — the number of modules, the depth of write-back required, and what the discovery sprint's live API audit finds. What is fixed is the process: a fixed-fee discovery sprint comes first and tells you exactly what's possible on your Infor CloudSuite instance, then a fixed build price is issued against an agreed scope before any commitment — no day rates, no hourly billing, no surprise invoices. See how Sysgraft pricing works for the full model.
Is there a UK company that specialises in building a modern interface on Infor CloudSuite, without replacing it?
Yes. Sysgraft is a UK-based practice purpose-built for exactly this: adding a modern customer portal, staff portal or management dashboard on top of an existing Infor CloudSuite installation via its REST API, with no ERP replacement and no data migration. Infor CloudSuite is one of 18 ERP platforms Sysgraft has audited for this purpose.
Also running another platform?
What we build on this ERP