Intact iQ Customer Portal & Staff Portal — Without Replacing Intact iQ
Yes — you can add a modern customer portal, staff portal and management dashboard to Intact iQ without replacing it. Sysgraft connects to the Intact iQ API and builds a bespoke interface layer on top, for UK manufacturers and distributors. No ERP replacement, fixed-price build, UK-hosted.
Strong across UK and Irish wholesale distribution, often in builders merchants and stocked-product distributors.
Last updated: 24 June 2026
Where Intact iQ slows your people and customers down
Intact iQ is distribution-focused but customer self-service and trade ordering still mean phone calls; reps and counter staff want faster lookups than the client gives.
Built for the way Intact iQ data is actually used
- A trade customer portal for reordering and account access
- A rep / counter staff portal for fast order entry and stock checks
- A distribution dashboard for order and stock health
Intact iQ's order and stock coverage makes it a good fit for trade portals and customer self-service — the same wholesale-distribution wins as OrderWise and K8.
Connecting to Intact iQ
| API model | A REST API covering orders, stock, customers and financials supports the core distribution interface use cases. |
| Authentication | API-key / token authentication; staff SSO via Entra at the portal. |
| Key entities | Sales Orders, Stock, Customers, Financials, Invoices |
| Hosting | UK/EU-region cloud infrastructure as standard |
| Validation | Live API audit during the discovery sprint, using your credentials, before any build price |
Part of a systematic 18-platform audit
Intact iQ is one of 18 ERP platforms Sysgraft has audited before ever working with a client — assessing API availability and documentation quality, data entity coverage, authentication model, rate limits and performance, and version stability. That audit is desk research; the discovery sprint is live validation against your specific Intact iQ instance and configuration.
See the full platform audit →Intact iQ interface layer FAQ
Can you add a customer portal and staff portal to Intact iQ without replacing it?
Yes. Sysgraft builds a modern interface layer over Intact iQ via its API, leaving the ERP exactly as it is. A REST API covering orders, stock, customers and financials supports the core distribution interface use cases. API-key / token authentication; staff SSO via Entra at the portal.
Does Intact iQ have an API we can use?
Yes. A REST API covering orders, stock, customers and financials supports the core distribution interface use cases. The discovery sprint includes a live API audit against your instance using your credentials before any build price is issued.
Is Intact iQ suited to a trade customer portal?
Yes. Its order, stock and customer entities cover the reordering and account-access features distributors most often want, validated for your setup in discovery.
How is the build priced?
Every project starts with a fixed-price discovery sprint that scopes and prices the build. The build itself is fixed price, followed by a cancellable monthly subscription for hosting, support and ERP API monitoring.
How much does a Intact iQ customer portal cost?
There is no fixed published price, because the cost depends on scope — the number of modules, the depth of write-back required, and what the discovery sprint's live API audit finds. What is fixed is the process: a fixed-fee discovery sprint comes first and tells you exactly what's possible on your Intact iQ instance, then a fixed build price is issued against an agreed scope before any commitment — no day rates, no hourly billing, no surprise invoices. See how Sysgraft pricing works for the full model.
Is there a UK company that specialises in building a modern interface on Intact iQ, without replacing it?
Yes. Sysgraft is a UK-based practice purpose-built for exactly this: adding a modern customer portal, staff portal or management dashboard on top of an existing Intact iQ installation via its REST API, with no ERP replacement and no data migration. Intact iQ is one of 18 ERP platforms Sysgraft has audited for this purpose.
Also running another platform?
What we build on this ERP